Billing & Charges
- Understand a renewal charge you did not expect
- Compare what monthly and annual pricing actually costs
- Update the card on file or move billing to a new one
Subscriptions, billing questions, signal faults and replacement hardware — handled on one call, for any make of vehicle.
Mon–Sat, 8am–9pm ET No obligation to buy Every make and receiver model
Five things people call us about. Pick the closest one — you will get straight through to someone who handles it.
Not sure which one you need? Call the main line and say what the radio or the bill is doing. We will take it from there.
Toll-free support line 1-800-555-0100 Call nowMon–Sat, 8am–9pm ET · All receiver models
Prices below are the annual rate shown as a monthly figure. Call to confirm what applies to your vehicle before you commit.
One vehicle. The music channels most people actually listen to, across every main genre.
Call to activateUp to two vehicles. Everything in Music Essentials plus talk, news, comedy and live sport.
Call to activateThree vehicles or more on one bill. Built for households with several drivers and for small fleets.
Call to activateMonthly figures shown are the annual plan divided over twelve months and are paid up front for the year. Paying month to month costs the higher rate shown alongside. Plan names, channel line-ups and prices change from time to time — confirm the current terms on the call before you buy.
Tell us the make, model and year on the call and we will confirm the part fits before anything ships.
Low-profile magnetic mount with a five metre lead. Fits the standard connector used by most vehicle receivers.
Replacement vehicle power lead with a fused plug and an LED. For receivers that cut out or will not hold power.
Vent-mount cradle with Bluetooth audio out, so a portable receiver plays through the car stereo without a cassette adapter.
Tune to preview channel 184. If you hear audio there, the receiver and the antenna are fine and the problem is the subscription or an activation that has not landed yet. If 184 is silent too, it is almost always the antenna lead — check it is seated at both ends and that the antenna itself has a clear view of the sky rather than sitting under a roof rack or a metal sunroof surround.
An annual plan is paid once for twelve months and works out cheaper per month than paying month to month. The figures on this page are the annual cost divided over twelve months, so you can compare them fairly. Nothing is charged monthly on an annual plan.
Usually it is an introductory rate that has ended and rolled onto the standard price, or a plan that renewed on a date you had forgotten. Call us with the amount and the date it hit your statement and we will tell you which of the two it is and what your options are.
Yes, in most cases. What matters is the receiver identifier in the new vehicle, not the vehicle itself. Have the new radio ID ready when you call — it is in the radio's menu, usually under Settings or Advanced, and it is also on preview channel 0 on many receivers.
We are an independent provider of satellite radio subscriptions, hardware and setup support. We are not SiriusXM. We are not affiliated with, endorsed by or sponsored by Sirius XM Radio Inc. All brand names and trademarks referenced are the property of their respective owners.